Join Date: 09.02.2010
Safety First! How Secure are You?
1. Validate your e-mail immediately after registration
• Make sure your e-mail address is correct – check for spelling mistakes / no fake email addresses can be used2. Choosing the right password:
• Never use the same password as on other sites / email accounts, etc.3. Spam and In-game Messaging
• In-game messaging or chat (private rooms, group chat rooms)
o Account theft by other users (e.g. I'll give you .. premium, game currency, etc., I need your password)
• Never give your password or other account data to others
o Check the sender address when receiving messages
• Only add trusted people for your private messenger programs or social networks (Skype, ICQ, MSN, Facebook, etc):
4. Programs/software that are not Bigpoint-verified or simply links from strangers, including bot programs, could be malicious applications (keylogger, trojan, etc). Users should, of course, never install anything.o The fraudsters may try to contact you with names that are similar to our Moderators: They may offer benefits, award positions within the team, or allegedly say they have to verify something, otherwise the account will be locked, but you should never reveal your login data.
5. Private data
Private data, such as your full name, birthdate or email address should never be revealed.
6. Account sharing
• Never share an account (it is also forbidden, according to Terms & Conditions). You never know if the person you have shared your account with will "turn" and steal the account.7. Phishing
The most powerful weapon against phishing is common sense and the following rules that every user should oblige to.
• If you are not a customer of the site delete the email immediately. Don't click on the link or reply.The most powerful protection again is the user’s common sense. Here are a few pointers on how to detect if a website is real or a phishing site:
• Check the url in the address bar. Is it pointing to the right website? Make sure you look close for chars that look similar, e.g. o and 0.8. Liability
The account owner is responsible at all times for the security of their account. This responsibility also includes selecting a secure password and keeping it confidential from third parties. Bigpoint cannot be held responsible for the loss of an account or account data. No data was changed, or taken, on our side and therefore we are unable to return the account to you.
Posting your UserID helps us help you