Breeding Lab Booster

[Tacostains]

I have been trying to Purchase a few more days of the Breeding Lab Booster since mine is about to run out. (BTW that is 1 of the BEST additions to the game since i love breeding new animals constantly)
It shows up in the Zoo Shop under Specials still available to purchase, i click on it to purchase yet no ZD are subtracted and it doesn't give me the booster. I have tried refreshing the game and still no luck.
Any help would be appreciated so i can get to breeding the amazing new Rhinos

Tacostains

[TheScorpion1]

Originally Posted by Tacostains

I have been trying to Purchase a few more days of the Breeding Lab Booster since mine is about to run out. (BTW that is 1 of the BEST additions to the game since i love breeding new animals constantly)
It shows up in the Zoo Shop under Specials still available to purchase, i click on it to purchase yet no ZD are subtracted and it doesn't give me the booster. I have tried refreshing the game and still no luck.
Any help would be appreciated so i can get to breeding the amazing new Rhinos

Tacostains

Hello Taco

I am sorry that it has taken me so long to respond to you. I did take a look at the stats to confirm that no ZDs had been taken from your account - and that you had not been able to buy extra breeding boosters.

I have sent a report regarding this, to the community managers for their attention.

We must wait for a response from them now, and in the meantime please accept my apologies for the inconvenience.

Thank you for playing.

Regards Scorpion

[Tacostains]

Scorpion,

Thank you for looking into it, but i still wasn't able to purchase any of the Breeding Booster. I only have what time is left from my last purchase a few days ago. I just tried again before it runs out and it still is not working .
Hopefully I will be able to purchase some tomorrow so i can get back to breeding those lovely new animals

EDIT: I just bought the Booster from Home and it worked fine. (before i was at work) Maybe there was a glitch on my side or something was fixed on that end. But anyways everything is A OK now.

Thanks for all you do,

Tacostain

[TheScorpion1]

Hello Taco

Thank you for letting us know you were eventually able to buy some breeding booster.

If a similar situation happens again to you, I would ask you, please, to contact support as soon as possible so that they may look into the issue for you.

Best of luck with the rhinos

Regards Scorpion

[TheScorpion1]

Hello again Taco

One of my senior colleagues has been in touch with me regarding your issue here. She has tested the purchasing for you in your zoo and at the moment there does not appear to be any problem outstanding.

However, if the problem does reoccur she has asked if you would let us know, please, either here by response to this thread or in a new thread if I have already closed this one. Thank you.

Regards Scorpion

[TheScorpion1]

I shall close this one here, but again reminding you, Taco, that is the problem re-occurs. please do let us know.

Regards Scorpion

======closed======