Date of the Text message?:03/04/09
Sent at what Time?:18:26 and again at 18;37
To what number did you send it?:84212
Did you receive an answer? If yes what did it say?:unfortunatly we could not assign the keyword big 1189501 to any game plz contact our supportsupprt.en@bigpoint.com(t67408087
From what phone number was it sent?:07908031746
Phone provider?o2
Number of Text messages?:2
From what country did you send the Text Message?:uk this was also durin happy hour so im owed 20k pearls my ID is 15441082
I have just booked those pearls to your account for you, this is the third time now that you have used an incorrect code, as such please do make sure that you double check those messages before you do send.
I sent about 5 or 6 messages to 84212 at about 3:30 my time which is about 4:30 according to the game. however after sending messages i checked my ballance and the messages have not been registered as sent... any ideas?
I do require the full details as stated in the first posting of this thread, without those i cannot look into that matter for you.
i have sent 5 messages to this account
i got all the pearls but then next day i had -3000 pearls whats goin on Date of the Text message?:30/04/09 Sent to 84212 yes i did recive and answer(t67408087 07929594756 5 texts sent but 4 texts recieved from the uk in the happy hour
Please do make sure that you provide your own details as such you have simply copied those from the thread above. Without details to your account i cannot look into your problem for you.
As it has now become tradition for many of you to send a payment support request via email as well as posting at the board we have now moved all payment support to email: accounting.en@seafight.com
Please do make sure that you send the following details with your email:
Date of the Text message?:
Sent at what Time?:
To what number did you send it?:
Did you receive an answer? If yes what did it say?:
From what phone number was it sent?:
Phone provider?:
Number of Text messages?:
From what country did you send the Text Message?:
June, 2nd 2009 at 0 o’clock CET we will change the BIG IDs that you have been using for SMS- and phonebanking so far.
Please have in mind, that after this point you should enter the payment section in order to be able to receive a new BIG ID. Attention: This number is different than your User ID in the game.
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