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View Full Version : 1 Day Banned why?


Regyoulater
02.02.2012, 17:30
Hi,

Today I was playing, enjoying my BP, SF experience after getting a sea chart problem sorted out by customer care: Great simple advice and super quick.

However, while taking my lvl 7 pirate test I got the message.... u have been banned :confused:. I was grouped with 1 other member of my guild who was helping speed it up, then all chat boxes froze and I could not enter any txt in it.

This led my friend to belive I was ignoring him and I was left to do my test on my own.

I purhased 40k pearls to get harpoons to complete the test and I only had 10 Glaciadors left to kill with something like 30minutes left on the test. Then I realised that each one I was killing did not count but the timer was still going down.

Fed up I logged off with 9mins left on the clock and quest more than complete and am here to find out whats happened?

Please tell me why I was banned, I know it is only 1 Day but I have spent real £'s on ammo to complete the final 10 glaciadons, not counting the ammo used to kill the 40 odd enemies b4 that.

I would not appreciate being stuck in a situation where I have to repeat the lvl 7 P.Test due to some tech. difficulties etc and have to buy more just to complete it.

Am a new but dedicated player as u may be able to tell on the amount I have spent on the game already and would very much like your help in this matter, thanks.

Regards,

User Name: Regyoulater
ID 41293849

Playgirl,,
02.02.2012, 18:25
Hi,

Today I was playing, enjoying my BP, SF experience after getting a sea chart problem sorted out by customer care: Great simple advice and super quick.

However, while taking my lvl 7 pirate test I got the message.... u have been banned :confused:. I was grouped with 1 other member of my guild who was helping speed it up, then all chat boxes froze and I could not enter any txt in it.

This led my friend to belive I was ignoring him and I was left to do my test on my own.

I purhased 40k pearls to get harpoons to complete the test and I only had 10 Glaciadors left to kill with something like 30minutes left on the test. Then I realised that each one I was killing did not count but the timer was still going down.

Fed up I logged off with 9mins left on the clock and quest more than complete and am here to find out whats happened?

Please tell me why I was banned, I know it is only 1 Day but I have spent real £'s on ammo to complete the final 10 glaciadons, not counting the ammo used to kill the 40 odd enemies b4 that.

I would not appreciate being stuck in a situation where I have to repeat the lvl 7 P.Test due to some tech. difficulties etc and have to buy more just to complete it.

Am a new but dedicated player as u may be able to tell on the amount I have spent on the game already and would very much like your help in this matter, thanks.

Regards,

User Name: Regyoulater
ID 41293849

Hello Regyoulater


You were banned by the system for an offensive word. Please be more careful in the future on what you type. Any questions regarding the game please contact our Customer Care Team, see link below. If you have any further questions or if you want to voice a complaint please contact our Customer Care Team, see link below.
Thank you


~Closed~