Old 13.04.2009, 22:05   #1
_A^G=L_
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Default False advertising

Hello

I have lost my cloak loads of times tried logging back in loads of times but dosen't work and i keep getting shoot at by NPC's

i know you have told me that you are having trouble with it but i spent 15000 uridium on it and it is not doing the job it has been advertised to do !

i have used all my cloaks now with much frustration and to no help!

Plus will now have to fork out an other 500 uridium so i can compleat quest

i wont my uridium back if u can not do this and or are not willing, can u tell me who i can complain to?

thank you

ID; 26994594
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Last edited by _A^G=L_ : 13.04.2009 at 22:09.
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Old 13.04.2009, 23:05   #2
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Cloaks will protect your ships from enemies.. if you are smart! Your dot still appears on the mini-map and people can lock you using that. You still need to be careful with a cloak, but if you use it right, no one will find you. It is working as avertised.
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Old 14.04.2009, 09:38   #3
_A^G=L_
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Default I want a refund

hello Darkorbit

I know how to use the cloak
And i have read darkorbit bible.
And been playing the game long enough to know how to use all the CPU's.

Im not complaining about being lock on to by other players, i am being shoot at by aliens when cloaked and if i loss connection or jump portal i loss my cloak,

No i did not shoot at any other player or alien ship.

So YES you are having Problems with the cloak [CLO4K]

If you didn't know about it,

well then you should talk to people in your company/office as you can see below i have been in contact with you before.

so can you please refund my 15000 uridium or tell me who i can complain to so i can get my uridium back i have spent good money in your game and fill rip-off
So stop giving me unreasonable answers and excuses and refund me please,

I know it cant be that hard to do!

and as i have already said is a clear point from me "the customer" that you are using false claims and advertising or at least i have received faulty goods.

please refund me

many thanks

ID;26994594

Below is a list of other post i have recorded please view;


Buried_In_Black
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Quote:
Originally Posted by _A^G=L_
Hi guys and girls

i was going to post this in tec but ended up thinking it should go hear.
please read all before making up your minds.

I have just used my new cloak CLO4X and tried to sneak though 4-3 and was shoot down,
i didn't shoot back as i thought i would continue to use my cloak,
but when i came back from the hanger i lost my cloak,
can you tell me if this is right and if so why its not specified.
thank you
am enjoying the new extra but don't have enough space for all the gear and to own a 6 slot will cost £35 with a double or £70 and to bid will cost over 75 million credits which could take weeks to collect and is not a 100%
but i also agree that an other configuration wouldn't be a good idea can we have a 5 slot for 3 million credits or even a 6 slot for 10 million credits
and also i think that as we need more uri can we have some better cargo box's just a thought, even if you had just a thew that where 500 uri it would take ages to get to 300,000

p.s i just lost connection and now have my cloak maybe there is some small bugs that need ironing out
thanks for all the good work even if it means more Uridium

ID 26994594
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Last edited by _A^G=L_ : Today at 22:34.

Today, 22:33 #2
_A^G=L_
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more cloak problems
Having more problems im also being shoot at by ncp and so lost my 9000hp i got from a cargo box can you please look a these problems.
and get them sorted out.
thank you

ID 26994594

HI _A^G=L_,

I have tested the cloak CPU without having this issue at all.

Regards,

BiB
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Quote:
Originally Posted by _A^G=L_
Hello

im very frustrated

i was clock in 1-4 then lost connection when i logged back in i had lost my cloak and had no time to prepare i shoot down by MMO.
the point of me being cloaked, so i had the element of surprise had gone and or being invisible,

apart from now using 3x cloak and not getting what i had expected i have also now used a cluster bomb including mines and xenomit and many x3 lasers which was at a total loss.

i am very frustrated as,
i have also written to you before about cloaking problems, and don't want the same reply.
which was that you tested it and had no problems.
because i have obviously had many.

so i have had no recompense and apology.

many thanks
AIR


2009-03-28 12:42:59
You have been shot down by (MMO).

2009-03-28 12:41:14
Due to an attack your cloaking device was deactivated.


ID;26994594
HI _A^G=L_,

As I told on several occassions lately, don´t use the cloak CPU until we have green light from the coders that is 100% working.

Regards,

BiB
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06.04.2009, 15:11 #4
Buried_In_Black
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Quote:
Originally Posted by _A^G=L_
why are you selling it still if its not working,
And why don't you put a sing up in log in page to warn them,
just like you did to advertisement for the new cpu's,
And give back the uridien to the player that have bought one as it is a faulty goods!

and has cost me and my clan more than just a broken cloak.

would that not be fair.

AIR
ID; 26994594

HI _A^G=L_,

That is the thing, not everybody have the problem, most users can use it without trouble, I have a dozen users that have issues, this is the people I asked to wait until we know more, I used it without any trouble at all.

Regards,

BiB
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As you can see above i have had many problems with the CLO4k and i have still not received any sort of refund and apology

many thanks

AIR
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Old 14.04.2009, 09:45   #4
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There is some probs with cloack cpu so best thing is not to use it for now until prob is solved .
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Old 14.04.2009, 14:37   #5
Buried_In_Black
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Quote:
Originally Posted by _A^G=L_ View Post
Hello

I have lost my cloak loads of times tried logging back in loads of times but dosen't work and i keep getting shoot at by NPC's

i know you have told me that you are having trouble with it but i spent 15000 uridium on it and it is not doing the job it has been advertised to do !

i have used all my cloaks now with much frustration and to no help!

Plus will now have to fork out an other 500 uridium so i can compleat quest

i wont my uridium back if u can not do this and or are not willing, can u tell me who i can complain to?

thank you

ID; 26994594
Hi _A^G=L_,

Whatever compensation it will be given when a solution is found, you were told not to use it, this is not a problem everybody has.

Regards,

BiB
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Old 15.04.2009, 20:11   #6
_A^G=L_
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why do we have to wait for compensation,
And it is not important if everyone has the same trouble, as far as I'm concerned!

that is your problem and not mine,

my problem is getting a refund for something which should not be so difficult,

i will wait but i am not happy,

as it is obviously a programing glitch and not a fault on my behalf.

many thanks

AIR
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Old 15.04.2009, 23:22   #7
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Quote:
Originally Posted by Buried_In_Black View Post
Hi _A^G=L_,

Whatever compensation it will be given when a solution is found, you were told not to use it, this is not a problem everybody has.

Regards,

BiB

so I'm at a disadvantage while others can happily use theirs against me... niiiice,, thanks


which brings us back round too when you fixing this and the insta-shield and the disappearing lasers, along with the rockets that won't fire... also the defected lab, how about this... gotta be near a month now all these where finally acknowledged,, but yet that little bug in prom update seems too have been ironed out,,, oh yes of course that benefits us...
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Old 16.04.2009, 10:08   #8
Buried_In_Black
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Quote:
Originally Posted by _A^G=L_ View Post
why do we have to wait for compensation,
And it is not important if everyone has the same trouble, as far as I'm concerned!

that is your problem and not mine,

my problem is getting a refund for something which should not be so difficult,

i will wait but i am not happy,

as it is obviously a programing glitch and not a fault on my behalf.

many thanks

AIR
ID;26994594
HI _A^G=L_,

I asked everybody with a problem using it to wait, so you will have to be patient.

Regards,

BIB
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Old 13.05.2009, 17:14   #9
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hello

im am still waiting on the up date on the cloack and have been noticing that my insta-shields are not working to have just spent ages doing galaxy gate alpha and beta and won my rewards of lots of x4 whites and uri and have spent alot i materializer getting lots of smart bombs and xemomit.
but looks like im wasting them all god know how much i have waisted do any of the new cpu's relay work or are they just for show.

what the point ?

you cant blame use if we fill we've been riped-off,

please tell me whats happening to sort out the problems

ID;26995494
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Old 14.05.2009, 08:22   #10
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Quote:
Originally Posted by _A^G=L_ View Post
hello

im am still waiting on the up date on the cloack and have been noticing that my insta-shields are not working to have just spent ages doing galaxy gate alpha and beta and won my rewards of lots of x4 whites and uri and have spent alot i materializer getting lots of smart bombs and xemomit.
but looks like im wasting them all god know how much i have waisted do any of the new cpu's relay work or are they just for show.

what the point ?

you cant blame use if we fill we've been riped-off,

please tell me whats happening to sort out the problems

ID;26995494

HI _A^G=L_,

They do work fine, some users have problems though, this is the difficulty in finding an error that only a minority of users have, I see what I can do while you wait.

Regards,

BiB
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