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Old 14.09.2012, 01:10   #1
-Exploding_newbie-
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Join Date: 17.08.2011
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Default supersonicads support button

Can someone show me where the support button is for supersonic ads in cash4action? I've been looking for one and there isn't any. Thanks!
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Last edited by -Exploding_newbie- : 14.09.2012 at 01:14.
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Old 14.09.2012, 08:30   #2
bobmyself
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Click the 'View Status: Total ***** earned'. Scroll down to whichever offer you are having trouble with and click the 'Missing Uridium?' button. Bottom right hand corner should have a 'Submit a support ticket' button. Then just fill out the form.
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Old 14.09.2012, 14:08   #3
Kalona
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Hello,



Thank you, bobmyself, for helping this player with their question.


-Exploding_newbie-, has this solved your problem and do you have any further questions?
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Old 14.09.2012, 15:51   #4
-Exploding_newbie-
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Thankyou, it has but now I have more problems. I have been waiting for 15 hrs for a reply back from supersonicads and have complained twice yet haven't got my uridium, I have taken it to bigpoint support aswell as I am losing my patience a little as this was supposed to be rewarded during Happy Hour last night, is there anything that I can do to speed up with getting my uridium? Thankyou

EDIT:

Even Bigpoint is taking too long
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Old 14.09.2012, 15:55   #5
Kalona
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Hello,


Cash for Action is completely separate from Darkorbit. Bigpoint Support will be unable to help you with this issue. I'm afraid you will have to wait for Supersonic Ad's reply.




Any further questions?
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Old 14.09.2012, 15:57   #6
-Exploding_newbie-
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Only 1 more, if I sent a message to the company that created the advertisement would that help?
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Old 14.09.2012, 16:09   #7
Kalona
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Hmmm, I'm not sure. As I said, they are completely separate from us so I don't know how they handle their support issues. Unfortunately, the only advice I can give you is to wait for their response.



Anything else?
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Old 14.09.2012, 16:15   #8
-Exploding_newbie-
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ok Thanks for the help, you may close
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Old 14.09.2012, 16:27   #9
Kalona
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You're very welcome. Closing as OP is satisfied with answers given and has no further questions.


Have a nice day!
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