Old 22.06.2009, 03:02   #1
demon66669
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Posts: 16
Default Galaxy Gates

please dark orbit can you sort out the lag in the gates this is really starting to concern me as i put so much money into the game and dont expect to keep getting poped due to the lag. the situation is i was on the small sibs with 3 lifes and lost 2 due to the inconvenience of the server i will post you my log to back up my statement i will be most grateful if you could deal with this problem kind regards Mr Bradding


Hello ††ŦØMM¥βΣΣ††[MÐΞ],

Your current position in the ranking is 36

You have won 798.754.697 experience points
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Evidence of log : 2009-06-22 04:01:26
Ship repaired.

2009-06-22 03:55:46
You have been shot down by an alien ship (Sibelonites).

2009-06-22 03:55:31
Laser ammunition purchased (10000)

2009-06-22 03:50:01
You have been shot down by an alien ship (Sibelonites).

2009-06-22 03:49:59
Ship repaired.
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Old 22.06.2009, 04:24   #2
-Darius-
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Hey there

There is a user id in this post. Please if your going to comment, make sure you know what your talking about.

Regards,
Darius
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Old 22.06.2009, 23:35   #3
demon66669
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Default galaxy gate a

i am pretty sure i do know what im talking about and please can you investigate this issue or do i have to take further action and contact head office because its no skin off my nose
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Old 23.06.2009, 00:21   #4
Earl_[mfv]_V
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Default lag

the lag has been getting alot worse, From what the email i got from DO they belive the lag to be caused from the auction udpating at the top of the hour and the new servers that they will install soon will take care of it.

But who knows what soon meand in german....1 year 2 ? never...


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Old 23.06.2009, 11:21   #5
Radovan8
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Quote:
Originally Posted by demon66669 View Post
i am pretty sure i do know what im talking about and please can you investigate this issue or do i have to take further action and contact head office because its no skin off my nose
oh no the head office, thats us my friend.

So chill out, Darius was commenting on a post that was deleted by the person who posted it right after yours asking you for you UserID even though you had it in the post.
So please keep your silly threats to yourself!

Now please activate your FPS counter with the key # and open your task manager and check your CPU usage when you are on the sapce map in a fight.

And then post the numbers you see please.

Regards Radovan8
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Old 23.06.2009, 15:36   #6
demon66669
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Default Galaxy Gate a

Radovan my fps is constantly 45+ this is why i dont understand and just to let you know that wasnt a threat as i had this issue before and had to phone bigpoint directly before. And just wondering why you would suggest this is a stupid thread maybe if it was your money you were spending you would realise how upsetting it is to constantly suffer with the lag and watch your pound coins just disapear kind regards Mr Bradding
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Old 24.06.2009, 08:05   #7
Buried_In_Black
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Quote:
Originally Posted by demon66669 View Post
Radovan my fps is constantly 45+ this is why i dont understand and just to let you know that wasnt a threat as i had this issue before and had to phone bigpoint directly before. And just wondering why you would suggest this is a stupid thread maybe if it was your money you were spending you would realise how upsetting it is to constantly suffer with the lag and watch your pound coins just disapear kind regards Mr Bradding

HI demon66669,

Calm down please, you can´t phone anymore anyway, we no longer have any type of phone support. We will be upgrading all the servers, read the official section. I see that you have a life in that gate, we can´t reset lives only lost gates.

Regards,

BiB
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Old 24.06.2009, 19:41   #8
demon66669
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Default Galaxt gate a

Thank you buried do you know what you are the only person who deals with the issues directly gets to the point this is all i wanted to know and it took me this long to get a answer much appreciated mate take care
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Old 24.06.2009, 22:19   #9
demon66669
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Default Galaxy Gate A

Buried its happened again mate but on this occasion i have contacted my internet server provider who claims there isnt any thing wrong with the connection i have actually had the maintainace team here please investigate this i will post you the log again maybe there is a fault of bug on my account but it really need to be sorted thats another alpha i have lost and until this is sorted im going have to stop my gameplay as i have 2 beta gates and a gamma to do but not while this is happening i will be most grateful if you can get back to me as soon as possible kind regards demon


2009-06-24 23:14:21
Ship repaired.

2009-06-24 23:14:19
You have been shot down by an alien ship (Sibelonites).
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Old 25.06.2009, 01:05   #10
Beast-Of-Burden
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same problem here mate
within the spcae of 2 hours i attempted and died on my gamma bks
one life left
im kinda nervous about dying however dark orbit always help the best they can, which is always the correct thing to do, eg if i lost my gate because of lag they would restore just like im sure theyll do for you.

i was actullly happy yesterday when i was rejected a request from support because it shows they only return/reward the worth.
best of luck with your gate mate
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