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Old 05.02.2011, 03:24   #1
MrExtazzy
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Join Date: 29.11.2010
Posts: 1716
Default Home Page Login Problem

Hello Pilots!

As of today we have gotten a new Home page, that brought problems to some of us, we are sorry for the inconvenience, our dev team is investigating this.

Please make a post with what web browser you are using also if you have managed to fix the problem temporally give us your instructions.


Below I will post some tips that could fix the problem.

Good Luck,
MrEx

Last edited by MrExtazzy : 05.02.2011 at 03:35.
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Old 05.02.2011, 03:25   #2
MrExtazzy
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Some of the things that might help:
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1) Log out of the forums
2) close your browser
3) re open your browser and clear your browsing history
4) clear your unity cache
5) close your browser
6) reboot your pc
7) try logging back into the main page
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Another thing that worked for me is changing web browser from FireFox to Opera 11

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★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★

Disable your pop-up settings in web browser.

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★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★

What might work is trying to get in with links redirecting to different servers:
link:
www.us1.battlestar-galactica.bigpoint.com

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Another option I found out is to register a new account log out of it and try to log on your account.
It worked for me so it might work for you.

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Another link that you might give a try:
http://beta.battlestar-galactica.bigpoint.com/home

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Last edited by MrExtazzy : 05.02.2011 at 17:07.
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Old 05.02.2011, 03:29   #3
MrExtazzy
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Hey

Just a reminder all reports about this matter should be posted in here.

Good Luck,
MrEx

Last edited by MrExtazzy : 05.02.2011 at 05:23.
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Old 05.02.2011, 03:51   #4
maxbell1
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Posts: 81
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You may also be able to log in using the subdomain for the server you're playing on, for example:

us1.battlestar-galactica.bigpoint.com
instead of battlestar-galactica.bigpoint.com.

This has been working for me.
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Old 05.02.2011, 04:45   #5
JerryChristian
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Thank you, Mr Extazzy. Your link in option #4 worked for me, I can now launch the game.
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Old 05.02.2011, 05:08   #6
clarinetman12
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I'm using Windows IE and so far none the suggestions have worked. But I have faith that the devs will figure this out soon enough.
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Old 05.02.2011, 05:17   #7
MrExtazzy
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Quote:
Originally Posted by clarinetman12 View Post
I'm using Windows IE and so far none the suggestions have worked. But I have faith that the devs will figure this out soon enough.
I say you should try the newest one.

★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★

Another option I found out is to register a new account log out of it and try to log on your account.
It worked for me so it might work for you.

★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★


Good Luck,
MrEx

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Old 05.02.2011, 05:17   #8
MσηтγPγтнση
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Posts: 116
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New main page only seems to work on certain web browsers. I am going through and testing all mine now.


I have been using Google Chrome to play for past week or so due to the graphic quality on that particular browser. When attempting to log into the main web page Google Chrome becomes non-responsive after clicking Sign In.

Reason unknown.

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EDIT***

And my apologies for posting all over the place MrExtazzy. This forum is very active and new threads are starting constantly.


My bad.

Last edited by MσηтγPγтнση : 05.02.2011 at 05:29.
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Old 05.02.2011, 05:22   #9
MrExtazzy
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Hey

Just a reminder all reports about this matter should be posted in here.

Good Luck,
MrEx
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Old 05.02.2011, 05:29   #10
ChiRex
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Join Date: 26.01.2011
Posts: 23
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*Sigh... very misleading...
"Last ramp up for Closed Beta Testers
Greetings Pilots,
We are planning to significantly ramp up the number of Closed Beta Testers in the next few days.
This means that all registered closed beta accounts will be activated on the server, they have created a character by choosing EU or US beta Server in the server selection screen.
This is your opportunity to create characters on the EU or US beta server, or set up additional accounts to have a peek at the opposing force.
All achieved account progress should remain for the open beta and final launch.
Best,"
Your BGO Team

Owell... thanks RainingAsh for the quick reply i guess.
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