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vapor
12.11.2010, 17:09
I just received a beta invite but cannot play the game. what am I missing here? Yes I have the plugin installed.

FrostPaw
12.11.2010, 17:11
Same problem, Unity Player Installed, Beta invite Email recieved, logged in and the Play Now Button is Greyed Out.

-Lucas-1
12.11.2010, 17:11
same problem here

seaky
12.11.2010, 17:13
same problem :((

godzilr1
12.11.2010, 17:13
i'm having the same problem]

pgarvey
12.11.2010, 17:14
same here...........

doolittlet1
12.11.2010, 17:16
Same. Maybe they just sent out the mass email and haven't updated our accounts yet.

xtremecanefan
12.11.2010, 17:17
Same. Maybe they just sent out the mass email and haven't updated our accounts yet.

Thats what I am thinking. Will check back in a few hours when i get home.

Renatus
12.11.2010, 17:24
all in all, i guess we'll know in a few hours right? I just hope thats the case and our account updated soon!

vapor
12.11.2010, 17:26
I don't know about you guys but I am having a blast trying to login. O those Cylons...always playing mind games.

doeboy71
12.11.2010, 17:29
Hope I did everything right.

Alextral2
12.11.2010, 17:37
My Launch Game button is greyed out too. I hope it activates soon since Ive recieved the email

aylarth
12.11.2010, 17:43
My Launch Game button is greyed out too. I hope it activates soon since Ive recieved the email

I'm yearning so I really hope that too!

Khurt
12.11.2010, 17:52
same problem here.

trapster88
12.11.2010, 17:52
Im glad it wasnt just me haha

Acathla
12.11.2010, 17:54
same... won't let me log in
haven't even started yet and some toaster in the server is already fraking me up. geez...

Alextral2
12.11.2010, 17:57
I have checked my email everyday for this , now that its finally here, I get to wait some more :P

I can't wait lol

Miggi
12.11.2010, 17:57
and the same.... :(

Proper
12.11.2010, 17:59
I bet this is a Cylon trap. We all try to log in then they get our IP's and hunt down all of the people who know they exist.

IT'S A TRAP! (http://imagemacros.files.wordpress.com/2009/06/its_a_trap.jpg)

dabeeedaa
12.11.2010, 18:01
same here... waiting is great ;|

ARTmen
12.11.2010, 18:02
I have same problem too.

philnolan3d
12.11.2010, 18:10
Yup same problem here as well.

liquid_snake
12.11.2010, 18:17
well i am here to join the club have same problem too

izziebot
12.11.2010, 18:30
Interesting.
I got one too.

I hope it wasn't a bug...haha. But I'm sure they will let us know what's up soon.

BlackEagle
12.11.2010, 18:36
http://en.board.bigpoint.com/bgo/images/_games/bgo/icons/icon1.gif
same here, whats going on ?

nothing write at email that the game has playtime or something else !

BGO Team/Support please answer.

thanks.


Edit: i have read this, but it is 12. nov. and there didnt standing anything:

http://en.board.bigpoint.com/bgo/images/_games/bgo/statusicon/post_old.gif 21.10.2010, 23:44 #1 PatTheMav (http://en.board.bigpoint.com/bgo/member.php?u=280933)
Community Team

http://sharedimages.bigpoint.net/en/customavatars/avatar280933_1.gif?project=bpboard4&default= (http://en.board.bigpoint.com/bgo/member.php?u=280933)

Join Date: 02.03.2009
Posts: 13



http://en.board.bigpoint.com/bgo/images/_games/bgo/icons/icon1.gif Game Launch not available yet
We just updated the text on the launch-page, which should explain why the button is currently inactive:

Quote:
Can't click the LAUNCH GAME button? That's right - the button is currently disabled, but fear not: This is by design. You will find the "COMPLETE SURVEY" button is alive and kicking, so go ahead and fill out our closed beta survey, which will help us in determining the right mix of people for the closed beta. While waiting for your account to be activated for play, why don't you go ahead and join the message boards?

http://en.board.bigpoint.com/bgo/images/_games/bgo/statusicon/user_offline.gif

Jadencore
12.11.2010, 18:40
I have the same problem

Ryster
12.11.2010, 18:40
This club seems like fun... can I join? :D

Seriously though, same problem here.

larundel1
12.11.2010, 18:40
i got the email 2 hours ago and im still waiting.

If this is a cyclon trap, they are in for a big surprise when loads of us jump in and blast the frak out of them...lol

Cant wait!!!

Alextral2
12.11.2010, 18:43
Please note the official annoucements, I think they are having a problem with the newly sent out invites and the closed beta server. They say its not working and are trying to fix it.

watty85
12.11.2010, 18:43
no matter how hard i click that launch game button....it just won't go

Cors
12.11.2010, 18:51
I'll just add that I'm locked out too in case they need to know the accounts that are locked out.

Renatus
12.11.2010, 18:57
haha, Vapor, you're right!? It's all part of the game! :P

I guess its good to keep a bright side to things, but i wanna play now haha.

AwesomeJenny
12.11.2010, 19:00
same here for me can't get in :(

watty85
12.11.2010, 19:01
It's prob a good thing, seeing as I'm at work right now lol

WarUnitX
12.11.2010, 19:06
Same here.

dotalchemy
12.11.2010, 19:06
no matter how hard i click that launch game button....it just won't go

Yes, same issue here.

Mouse click actions are sadly boolean values though. I tried plugging my 360 controller in so I could have pressure sensitivity with its trigger buttons, but even then, no matter how hard I click, it doesn't launch.

Please note that prodding the screen doesn't work either, although you do get some pretty color ripples.

SamBoyd93
12.11.2010, 19:10
Same here. I just got my invite but I have a greyed out button. I'm guessing it's the same for everybody for now. Ah well, got a whole weekend to play it coming up!

kamina_ayato
12.11.2010, 19:16
It's great to be invited, but yeah...no go on the launch game button here either.

tapse
12.11.2010, 19:27
I just received a beta invite but cannot play the game. what am I missing here? Yes I have the plugin installed.

try

delete cookies and login again

Husker
12.11.2010, 19:42
Sorry Pilots the mail went out a bit early.

All who have received the mail should now have access.

We apologize for the irritation.

Please be aware that quit allot of Test Pilots are right now joining in, this could effect some loading issues.

Stay focused, please be patient.

†††ĶØPĄŞŻŢØM†††
12.11.2010, 19:44
Unfortunately I have not got the email but nothing good: _ ((


Remélem megjavitják:-)

Husker
12.11.2010, 19:58
Stay tuned, perhaps you will be able to join in as Beta tester in a upcoming tester selection.

BlackEagle
12.11.2010, 20:19
when ?

in week i must work.

i hope for saturday and sunday testing.

Acathla
12.11.2010, 20:37
Finally in!
Thanks for solving the problem, guys!
Let's frak some toasters! XD

f00bar
12.11.2010, 21:20
Same boat here, got the invite.. can't retrieve account name using email address, nor can I launch the game =\

karika1
12.11.2010, 23:40
http://en.board.bigpoint.com/bgo/images/_games/bgo/icons/icon1.gif
same here, whats going on ?

nothing write at email that the game has playtime or something else !

BGO Team/Support please answer.

thanks.


Edit: i have read this, but it is 12. nov. and there didnt standing anything:


/bump

Will be able to play when they update our accounts. They are probably doing minor bug fixes and the like.

"By your command"

Atlas
13.11.2010, 01:50
Please be aware that quit allot of Test Pilots are right now joining in, this could effect some loading issues.

Stay focused, please be patient.

Yep, loading is taking forever. But so worth it!:D

†††ĶØPĄŞŻŢØM†††
13.11.2010, 05:27
Congratulations to test the beta version. And if it does not work? Will be good when the mail is no longer valid? Várhazom get into that again?

†††ĶØPĄŞŻŢØM†††
13.11.2010, 05:28
Sorry

Congratulations to test the beta version. And if it does not work? Will be good when the mail is no longer valid? Expect to get in again?

Gishank
13.11.2010, 09:10
The e-mails are naturally valid untill the closed beta is closed. I've noticed an odd issue though, although the e-mail I recieved is for the EU closed beta, I can only seem to access the US closed beta server.

despair
13.11.2010, 12:42
i dont get the second mail >.< admins can you look that i am gain it fast as possible???

martinwall1981
13.11.2010, 14:20
[I have recived e-mail saying I was accepted to play in beta but still unable to log in as launcg button is still greyed out dying to play this game

drakar
13.11.2010, 14:56
samr problem here,i received the email yesterday,and i can't log in now,i've tryed to clear the cookies ,but it doesn't work.

Cors
13.11.2010, 16:21
Just as a word of encouragement, after a while, this worked itself out and I was able to launch the game. I'd say 4-5 hours after receiving the first email.

NoOneSpecific
13.11.2010, 16:30
Same deal here. Followed all the steps. I have even cleared my cookies and cache. Rebooted and still nothing. :(

pandemicsoul
13.11.2010, 17:06
I received the beta invite on Fri, Nov 12, 2010 at 11:31 AM. I logged in and attempted to launch the game, but the button is still grayed-out for me. I've logged out, cleared cookies, logged back in, cleared cache, the whole 9 yards. Nothing is working and I still can't launch the game.

Username is same as forum account name.

joystick
13.11.2010, 17:29
Just some information to clarify it all once again. The first mail you receive stating that "you have been chosen to apply for Basic Flight training" doesn't mean that you can start playing but only that you can complete an online survey that will eventually lead to your selection as a beta tester for the closed beta. After this first email you will receive a notification if and only if you will be selected. If you received this second email and your launch button is still grayed out then you just have to wait some time, AFAIK there have been some synchronization issues between the email and the account enabling.

Just as a note: all the information that I reported here are in the very same thread on which you are posting. Have you even tried reading some of the previous posts before shouting out your questions?

Cheers, joystick :-)

voXo
13.11.2010, 18:15
no need to spam now "same problem here" ... wait for admin to reply

pandemicsoul
14.11.2010, 07:31
Just some information to clarify it all once again. The first mail you receive stating that "you have been chosen to apply for Basic Flight training" doesn't mean that you can start playing but only that you can complete an online survey that will eventually lead to your selection as a beta tester for the closed beta. After this first email you will receive a notification if and only if you will be selected. If you received this second email and your launch button is still grayed out then you just have to wait some time, AFAIK there have been some synchronization issues between the email and the account enabling.

Just as a note: all the information that I reported here are in the very same thread on which you are posting. Have you even tried reading some of the previous posts before shouting out your questions?

Cheers, joystick :-)

Are we paying by forum post now? Is it a dime a post, if people chime in saying they're having the same problem? I thought that's what the forums were for...

joystick
14.11.2010, 09:14
I thought that's what the forums were for...

Well, then you were wrong. http://en.wikipedia.org/wiki/Netiquette

have fun ;-)

drakar
14.11.2010, 11:35
no need to spam now "same problem here" ... wait for admin to reply
the fact is that two days ago,an admin said the problem was solved,today,it is not for me,so maybe it's good for them to know it nah?so they could check it again and see where is the problem.

Canis
14.11.2010, 12:36
Well I guess in a way I am one of the lucky ones. I recieved the email two dyas ago but was stuck working some huge overtime. I saw it( the email) just this morning . I logged in and I am activily playing the beta... Looking forward to assisting those guys in working out the bugs.

despair
14.11.2010, 13:07
the fact is that two days ago,an admin said the problem was solved,today,it is not for me,so maybe it's good for them to know it nah?so they could check it again and see where is the problem.
same for me..... i dont receive the second mail -.- this beta hasnt a good structure...

Husker
14.11.2010, 17:43
If you still haven't got access to closed beta but you think you have received the correct mail, please contact BGO customer support.

http://beta.battlestar-galactica.bigpoint.com/support/

despair
14.11.2010, 20:43
If you still haven't got access to closed beta but you think you have received the correct mail, please contact BGO customer support.

http://beta.battlestar-galactica.bigpoint.com/support/

Thanks Husker

Alexii
22.11.2010, 17:19
There MUST be some mistake... Since i did NOT receive email =) Ill just hover here in the corner for a little bit =)

SORTROS
22.11.2010, 17:46
Same here i hope its just a matter of time....

Alexii
22.11.2010, 18:18
time and luck =)

Cpt.Lovebone
23.11.2010, 18:29
Question: Is your computer on a Network? =3

Alexii
24.11.2010, 14:24
OK =) no point in hovering here. Ima back to the bar.

poofeq
30.11.2010, 17:03
So I guess if the "Launch" button is still inactive I just have to wait a bit longer right? I've just recieved the email, downloaded and installed the Unity Web Player... and no luck :)

bikkebakke
30.11.2010, 17:09
So I guess if the "Launch" button is still inactive I just have to wait a bit longer right? I've just recieved the email, downloaded and installed the Unity Web Player... and no luck :)

same for me :P got a mail with the tile: "Welcome to the Battlestar Galactica Closed Beta‏"
¨
was so happy >_< oh well, I'll just wait a bit, perhaps it just takes some time before I'm fully activated as a beta tester :P

kali005
30.11.2010, 17:10
yep, same here...

_calineczka_
30.11.2010, 17:13
Me too. Just wait.

Megan_Smith
30.11.2010, 17:32
Same Problem....
:(

Beta invite Email recieved, logged in and the lounch game Button is not clickable....

Theseus
30.11.2010, 17:35
Guys, contact support if the button is greyed out:

Battlestar Galactica Online - Tech Support (http://beta.battlestar-galactica.bigpoint.com/support/)

They're the only ones that can help you.

ponotheriddler
30.11.2010, 17:48
Guys, contact support if the button is greyed out:

Battlestar Galactica Online - Tech Support (http://beta.battlestar-galactica.bigpoint.com/support/)

They're the only ones that can help you.

Ticket sent :D

Megan_Smith
30.11.2010, 18:21
I try to send the ticket message but it gives me error: "Please describe your problem as clearly as possible using at least 140 characters. Thanks!"

Even if my message is less 140 characters! O____O

Why?

ezangrando
30.11.2010, 18:30
I try to send the ticket message but it gives me error: "Please describe your problem as clearly as possible using at least 140 characters. Thanks!"

Even if my message is less 140 characters! O____O

Why?

Same problem, and gray button too :(

speedking
30.11.2010, 18:33
I try to send the ticket message but it gives me error: "Please describe your problem as clearly as possible using at least 140 characters. Thanks!"

Even if my message is less 140 characters! O____O

Why?

If they required at least 140 characters, and that your message is less than 140 characters, then there is no problem, and you might want to read the indications properly.

Megan_Smith
30.11.2010, 18:42
ahhh XD OMG.....
ghghghgh oook ticket send!

Thanks for the help!

thaian99
30.11.2010, 18:59
My acc didnt work on EU Ser so i tried to logout and login to US ser, and bingo

Theseus
30.11.2010, 20:06
My acc didnt work on EU Ser so i tried to logout and login to US ser, and bingo

This should be tied into your survey says Husker. If you want to change servers... submit a ticket and they'll get your access situated:

Battlestar Galactica Online - Tech Support (http://beta.battlestar-galactica.bigpoint.com/support/)

Starr
30.11.2010, 20:38
Hello friends...

For all of you who posted in this thread today ..

Yes.. there is a process to getting everyones access sorted.. please know that it will be all sorted as soon as possiblehttp://en.board.bigpoint.com/bgo/images/_games/bgo/smilies/wink.gif

Sometimes the email goes to you a bit early and or the forum desides to be grumpy about adding new people to the beta section:rolleyes:

Please keep an eye out in the Official announcements (http://en.board.bigpoint.com/bgo/forumdisplay.php?f=1914) section for more information.

Thank you

~Starr

BookHog78
02.12.2010, 00:46
i didn't get the email but the play now button is not greyed out and i've tried the game out twiced already and i keep checking my email to see if i got it and i haven't yet

Theseus
02.12.2010, 06:26
i didn't get the email but the play now button is not greyed out and i've tried the game out twiced already and i keep checking my email to see if i got it and i haven't yet

I wouldn't be too concerned. Some of us haven't gotten the e-mail either. As long as you have access to the launcher and beta forums, you're set.

Starr
04.12.2010, 02:57
i didn't get the email but the play now button is not greyed out and i've tried the game out twiced already and i keep checking my email to see if i got it and i haven't yet


Hello,
The email may have gone to your junk/spamm folder ^^

But glad to hear you are playing.:)

Make sure to post in the beta section , if you can not see them, then please read>> No access to the Beta section? (http://en.board.bigpoint.com/bgo/showthread.php?t=261118)

Thank you

~Starr

~Closed~